In my years in the field, I have seen experienced contractors fail miserably on their first storm, only to wait time and again with the hopes of being selected for the next storm.


Just because you make have a background in construction, does not mean you’ll succeed as an adjuster. Experience is nice, but success on your first storm is integral to your success as an adjuster.

In order to survive your first storm as an adjuster, you must first Train to Adjust.


You will learn how to succeed with NACA, Adjusting 101

You will train to adjust. You must adjust for success.


Stay tuned!

This course is

adjusting - train to adjust

Course Overview

This 2 day course has been designed to increase your success before you arrive at the storm and is suited for the new or inexperienced property adjusters. Our field experienced instructors cover integral information such as policy interpretation, scoping a loss, the mechanics of adjusting a claim and the inspection log. The inspection log is an all too overlooked factor of claims handling and is essential in making a career as a claims adjuster.

We will teach you the fundamentals of property adjusting and catastrophe claims handling.

Adjuster 101 is a hands-on introduction to property claims. As a student of this course, you will climb roofs, measure, assess and scope real examples of damage such as wind, hail, water, and fire losses as well as others. The lessons learned in this course with NACA, you will take to the storm when you are deployed. You will be provided with an in depth textbook with field examples of scoping losses, how to explain and close that claim.

We will train you to adjust.

An example of the curriculum that you will learn here at NACA, Adjuster 101:

  • Your hierarchy and chain of command
  • What to expect from the storm site, and your managers
  • Different types of construction materials, framing, roofing, siding, etc.
  • What you should take with you to a stormsite
  • How to get organized
  • Loss notice review
  • Time management with setting appointments
  • The mechanics of making an initial contact within 24 hours
  • The importance of timelines
  • How to write a log. What to say and what not to say.
  • Inspect the loss with damage identification
  • How to take proper damage photos
  • Proper scope notes and diagramming techniques
  • How to measure different types of roofs and their nomenclature.
  • Proper file documentation
  • When to close a claim
  • When to invoice and get paid

This class is for students that want to succeed

  • You will climb, measure, and diagram an actual roof, and siding.
  • You will inspect, measure, and assess dwelling damage of actual real life claims and damage ranging from fire, wind, water and hail claims.
  • You will write and complete an estimate.
  • Learn how to estimate interior water damage.
  • When and how to apply depreciation.
  • Role play in order to simulate customer service in claims handling.

We will help point you in the right direction to find a job as an Independent or Staff Adjuster

This course does not qualify for CE credit

You will receive a Certificate upon successful completion to be included in your resume

What to bring with you to class:

 Digital camera with SD card

 Pad of Paper

 Graph Paper Pencil/ Pen and Highlighter


 30 Foot Tape Measure

 Rubber soled Shoes for climbing roof

We’re looking forward to being a part of your success.

Train to Adjust – Adjust to Succeed

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