A claims adjuster who is hired by and represents the interests of the insured in a property loss. Public adjusters negotiate settlement of such claims with the insurer’s claim representative. Public adjusters are compensated with a percentage of the payable loss that they are able to secure for their clients (2 to 15 percent, depending upon the agreement between PA and client; typically based upon the size and complexity of the claim).
PA’s are frequently retained in situations involving commercial claims, business interruption (BI) claims, which involve special expertise in the areas of accounting and insurance coverage analysis.